IKM Working Paper: Monitoring and evaluation of knowledge

The third IKM Working Paper Monitoring and evaluation in knowledge management for development by Serafin Talisayon in now online. The paper argues that monitoring and evaluation of knowledge management for development is a subject that is affected by four basic problems:

  • A lack of consensus and clarity in understanding the terms ‘knowledge’ and ‘knowledge management’ (epistemological problem);
  • The complexity arising from multiple actors in development, each with their own different world-views, interests, values, power and development agendas (sociological-politicalproblem);
  • The large variety, as well as gaps, among the approaches and tools for measuring or assessing the magnitude, utilization and impact of use of intangible assets including knowledge (methodological problem); and
  • How to use knowledge to demonstrably create value or other desirable development outcomes (operational problem).

This paper seeks to address these issues. It proposes a simple but generic KM framework to link KM to performance of a development worker as well as to the development goals of an organization or network. The utility and versatility of the KM framework are illustrated through a variety of examples. An initial summary inventory of M&E tools in KM is drawn up and its uses and limitations are discussed. In particular, the paper reviews approaches and solutions that had been tried in highly complex and unstable development environments such as in conflict-torn areas, in order to begin the process of understanding if and how KM can be applied under such conditions. A set of guidelines is proposed for applying the framework for M&E in KM for development.

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One Response

  1. [...] after having released the first of two commissioned papers on M&E of KM (this working paper on monitoring and evaluation of knowledge was written by Serafin Talisayon). I will certainly report about this in the coming weeks / [...]

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