IKM Working Paper: Monitoring and evaluation of knowledge

The third IKM Working Paper Monitoring and evaluation in knowledge management for development by Serafin Talisayon in now online. The paper argues that monitoring and evaluation of knowledge management for development is a subject that is affected by four basic problems:

  • A lack of consensus and clarity in understanding the terms ‘knowledge’ and ‘knowledge management’ (epistemological problem);
  • The complexity arising from multiple actors in development, each with their own different world-views, interests, values, power and development agendas (sociological-politicalproblem);
  • The large variety, as well as gaps, among the approaches and tools for measuring or assessing the magnitude, utilization and impact of use of intangible assets including knowledge (methodological problem); and
  • How to use knowledge to demonstrably create value or other desirable development outcomes (operational problem). Continue reading
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